Park Policies & Rules

PORT ELLIOT HOLIDAY PARK

Park Policies

Please take a few minutes to read over our Park Policies and Rules

Kiosk and Office Hours: 8.00am – 6.00pm daily, however these may vary in busy periods

Check-in time: Sites 11am and Cabins 2pm
Check-out time:Sites and Cabins 10am

Unfortunately we cannot guarantee particular numbered sites or cabins

We only permit 1 set-up (caravan, camper trailer, family tent) per site.

We only permit 1 vehicle per site. If you have a 2nd vehicle that you wish to park on site (only in off peak times) an additional fee will be charged

All linen is provided in the cabins.

Late checkout is offered and applies to off peak, site bookings only and is subject to availability, for a small fee. This gives you until 5pm to checkout.

We require a minimum stay over holiday periods

Important Information 

Please keep your site tidy and use the facilities provided for washing clothes, drying clothes, discharge of sullage water and rubbish disposal.  Everyone appreciates a well kept site, so please remember that we do not allow trenches to be dug in the park, under any circumstances

Misuse of the boom gates (this includes allowing other vehicles, other than your own into the park) and amenities block security pin pads will result in eviction from the park. No refund will apply

In the interests of all guests enjoying their stay, we ask that excessive noise is ceased by 10pm

Designated paths and roads are to be used at all times when walking around the park

No fires are not permitted in the park

We have many trees in our park that drop branches and debris. Staff are continually pruning to reduce the problem. Major contract pruning is also carried out twice yearly to further reduce the risk. We cannot accept any responsibility what so ever for personal injury or damage to personal property from falling branches or debris.

New arrivals and guests must report at the before entry to the park

In the interest of safety, the speed limit throughout the park is walking pace only

We consider ourselves a family friendly park where bicycles are permitted. However, it is essential that helmets are worn at all times. For safety reasons, no bicycles are to be ridden after dark

Park Management reserves the right to evict any person who fails to obey the park rules

Prices subject to change without notice

Bookings

Deposits

All reservations require a bond (deposit) to be paid at the time of the reservation. Without a bond, we are unable to make you a reservation. The minimum bon payable is equal to one night’s tariff.

Cancellations

All cancellations or date alterations must be advised a minimum of 30 days prior to your arrival date.

Less than 30 days notice will result in the forfeiting of all fees paid.

A cancellation fee of $20 applies

Failure to arrive within 24 hours of booked arrival date will result in the forfeit or deposit paid.

Peak & Shoulder Periods

Full payment may be required by a designated date; this will be supplied upon booking (approx. 60 days for peak or 30 days for selected shoulder periods).

Online Bookings

Cancellation policies for 3rd party bookings may vary due to the specific website. Please check the specific cancellation policy included in the terms and conditions of the booking website.

Please visit the caravan park office reception on first arrival and provide your booking details, confirm the number of people in your party and any other information, as requested by our customer service team.

If you would like to discuss any of the above, please ring our Customer Service Team on (08) 8554 2134‬.

Pet Policies

Pets are welcome at the Port Elliot Holiday Park and we are pleased to accommodate your dog.

Port Elliot is a ‘Pet Friendly’ holiday park that allows dogs most of the year, excluding the peak periods and the long weekend. We offer pet friendly camping options available to book so you can bring your favourite pet with you for your next stay.

To ensure that you enjoy your stay with all of our other guests, we must ensure that all dog owners take full responsibility for their dog and ensure they do not disturb other guests when on the property.

Please read the information below to ensure you and your dog can meet the following conditions:

All dogs must be approved at the discretion of management prior to being brought to the park, please contact the park in advance of arrival.

A maximum of only two (2) dogs are permitted per booking.

Dogs are permitted on all unpowered and powered camping sites at the park.

Dogs must be supervised at all times and never left unattended, including inside tents, vans, designated pet friendly cabins or any other accommodation.

When in the park, dogs must be kept on a leash and under your control at all times.

Dogs are not permitted in cabins or in any communal areas (e.g. camp kitchen, amenities block, etc.).

Owners are responsible for cleaning up after your pet which includes toilet duties too!

For health and safety reasons, dogs must not be washed or cleaned anywhere within the park. Additionally, any dog related accessories such as dog blankets should not be washed or cleaned within the park e.g. Laundry washing machines, bathing dogs, etc.

All dog owners, whether you have expressly agreed or not, assume all liability regarding your dog being on our premises and indemnify us against all and any damages, all or any claims or other suits that may arise as a result of your dog being anywhere in our caravan park.

Park Management reserves the right to evict and withhold any refunds from guests whose dog is deemed noisy, disruptive, and aggressive, or is the subject of a complaint/s from other guests.